Retail
Across every location and vendor, Abnormal learns what normal looks like — and stops what doesn't.
Your team stops vendor invoice fraud and credential phishing across thousands of locations — deployed via API in minutes, no MX changes.
BEC losses reported to the FBI in 2024 — retail's top financial threat
FBI IC3 2024
Surge in vendor email compromise attacks in H1 2024
Abnormal Research
BEC attacks caught monthly per customer that your gateway marked safe
Abnormal Platform Data
The Challenge
Your Gateway Delivers the Invoice That Drains the Account
Real Incident
AAcompromisedcompromisedsuppliersupplierrepliesrepliesinsideinsideaalegitimatelegitimatepaymentpaymentthreadthreadwithwithupdatedupdatedwirewireinstructionsinstructions——nonomaliciousmaliciouslink,link,nonofailedfailedauthentication,authentication,nonoattachmentattachment——andandyouryouraccountsaccountspayablepayableteamteamprocessesprocessesaa$600K$600Kpaymentpaymenttotoananaccountaccountthatthatclosedclosedthethenextnextmorning.morning.
Based on a real customer incident
How It Works
Behavioral AI for Retail
Know the Moment a Vendor Is Compromised
VendorBase tracks communication patterns for every supplier across Abnormal's entire customer base. When a vendor account is compromised anywhere — even at another retailer — that intelligence protects your AP team immediately. Your gateway has never seen the infrastructure.
Catch the Attacks That Carry Zero Indicators
Behavioral AI analyzes 45,000+ signals per identity to detect anomalies in tone, timing, and request patterns — even when the email contains no malicious payload. A text-only invoice redirect from a legitimate domain gets flagged because the request deviates from established vendor behavior.
Stop Compromised Insiders Before They Reach Finance
API-native architecture sees internal-to-internal email that gateways structurally cannot access. When a store manager's account is compromised and sends lateral phishing to corporate AP, Abnormal detects the behavioral deviation and remediates in seconds — across every tenant, every location.
Over 25% of the Fortune 500 Trust Abnormal AI to Make Automated, Critical Security Decisions
.svg){kind=logo}
Our Impact
What Retail Leaders Are Saying About Abnormal AI
“When Abnormal found threats our SEG wasn’t detecting, we had to make a change, and Abnormal tying into Microsoft via API was gold for us. Leveraging Microsoft and Abnormal moves us away from the traditional SEG, eliminates that cost, and improves our security.”
Jonny Concannon
Information Security Manager, Boohoo
“The Proof of Value quickly delivered impressive results. After Abnormal trained on our environment, I saw how high fidelity the alerts were, compared to the other solutions and our own digging.”
Waldon Smith
CSIRT Manager, Valvoline
Abnormal powers over 4,500 customers, including over 25% of the Fortune 500.
FAQ
Related Resources
See How Abnormal Protects Retail
Request a demo to see how Abnormal detects vendor invoice fraud and BEC targeting your retail organization — results in your first session, no production impact.