Email Productivity
Clear the Graymail to Focus on What Matters
Email Productivity uses behavioral AI to learn what matters to each employee and automatically move low-priority promotional email out of the inbox. Employees spend less time sorting through noise, while IT and security teams gain visibility into time saved, remediation coverage, and business impact.
Reduction in total inbox email volume across all employees.
Internal Abnormal data
Graymail messages removed from every executive inbox each month.
Internal Abnormal data
Per month saved for executives by eliminating graymail triage
Internal Abnormal data
The Challenge
The Hidden Cost of Graymail
Legacy tools rely on generic categories, static rules, and quarantines that struggle to determine what's relevant to each user. The result is inbox noise, administrative overhead, and lost productivity.
Why Abnormal
Precision that Adapts to Every User
SEGs and native email solutions treat everyone the same. Email Productivity learns each user's unique preferences and behavior.
Precise Graymail Detection
Uses behavioral AI to identify promotional messages, reducing the false positives and missed messages common with rules-based filtering.
Learns From Every User
Learns from how each user handles email and automatically updates personal safe and block lists to put the right message in the right mailbox.
Measurable Productivity Impact
Tracks hours saved, remediation coverage, and user impact so IT and security teams can quantify results and demonstrate ROI.
Built for Focus and ROI
Hands-Free Graymail Control With the Data to Prove It
High-Precision Graymail Detection
Uses behavioral AI to identify low-priority promotional messages for each user, reducing the false positives and missed messages common with rules-based approaches.
Automated Graymail Remediation
Automatically moves detected graymail to a dedicated Promotions folder (Outlook) or Graymail label (Gmail), so inboxes stay clean without quarantine portals or digests to manage.
End-User Personalization
Learns from each user's email behavior to continuously refine personal safe and block lists, improving accuracy over time without user effort or administrative intervention.
Zero Policy Management
Deploys through API integration with no rules, policies, or quarantine configuration to manage, eliminating the ongoing maintenance burden of traditional graymail controls.
Email Productivity Dashboard
Tracks hours saved, remediation coverage, inbox frequency, and user impact so teams can quantify productivity gains and demonstrate ROI.
Flexible Remediation Modes
Supports Passive, Partial, and Active deployment modes, allowing organizations to pilot remediation with a subset of users before rolling it out more broadly.
Reduces Inbox Noise
Graymail doesn't just distract employees—it creates noise for security teams. Email Productivity reduces both without adding administrative overhead.
Learns the Way People Actually Work
Most graymail solutions rely on global rules or generic categories. Email Productivity learns from each user's behavior, improving organizational accuracy over time without ongoing tuning.
Built to Show Results
The Email Productivity dashboard quantifies time saved, graymail volume, and VIP impact — all exportable to CSV for exec reporting. Customers regularly see >11% inbox reduction and hours of executive time returned per month.
Over 25% of the Fortune 500 Trust Abnormal AI to Make Automated, Critical Security Decisions
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Customer Voice
What Security Leaders Say
“Abnormal's automation gives our analysts time back to work on other projects, and the fact that it's API-based gives us flexibility to tie in other applications and their data.”
John Roeser
Senior Manager, Information Security, Domino's
“Our goals are to get away from being so reliant on human judgment and leverage AI to be proactive. Abnormal helps us with those goals.”
Corey Kaemming
Senior Director, Information Security, Valvoline
Abnormal powers over 4,500 customers, including over 25% of the Fortune 500.
FAQ
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