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AI Phishing Coach

Train People on the Real Attacks Targeting Them

AI Phishing Coach turns the real attacks Abnormal stops into hyper-personalized simulations, just-in-time AI coaching, and AI-generated video training. As threats evolve and behavior shifts, the program continuously adapts training and risk scores, measurably reducing human risk without manual campaign management.

0%

Of security teams say they require just-in-time, personalized coaching based on user risk and behavior, but most SAT tools don't deliver it

Abnormal Survey

0%

Of CISOs report that security incidents in their organization stemmed from avoidable user errors

Abnormal Survey

The Challenge

Awareness Training Can't Keep Pace with AI Attacks

Static Modules Don't Reflect Real Threats

Today's attacks are personalized, behavior-driven, and constantly adapting to blend into legitimate business communications. Static training modules can't prepare employees for these real-world conditions.

Generic Simulations Feel Hypothetical

Template-based phishing simulations train people on hypothetical threats, not the attacks actually targeting them, so engagement suffers and the training fails to transfer to real situations.

Compliance Metrics Don't Prove Readiness

Completion-based reporting shows training was delivered, not whether people can spot a real attack. Leaders can't demonstrate that human risk is actually going down.

Manual Program Management Consumes the Team

Selecting templates, scheduling campaigns, and maintaining content libraries each quarter requires heavy manual effort that pulls security teams away from strategic work.

No Precise View of Who Is High-Risk

Programs measure completion, not behavior, so teams can't identify their highest-risk departments or individuals based on how people actually respond to attacks.

Why Abnormal

A Closed Loop Only Abnormal Can Build

Competitors rely on template libraries and add-on modules. Abnormal trains on the threats it stops in your environment.

Built From Real Attacks

Only Abnormal can turn the exact threats it stops in your tenant — phishing, credential theft, BEC, VEC — into personalized training, a structural advantage competitors can't replicate without re-architecting.

Core Just-in-Time AI Coaching

Generative-AI coaching fires the moment an employee engages a simulation, adapting messaging and examples to the individual and the exact scenario.

Autonomous Operation, Zero Admin Overhead

Simulations run on automated scheduling without manual campaign creation — no admin work required to keep the program running.

Built for Human Risk Management

Personalized Training and Measurable Risk Reduction on Autopilot

Personalized Simulations

Automatically generates phishing, credential-harvesting, BEC, and vendor-fraud simulations using the tactics attackers use in your environment, tailored to each employee's behavior, role, and language.

Just-in-Time AI Coaching

Sends contextual generative-AI coaching the moment an employee engages a simulation, explaining what made it risky and reinforcing the right actions for lasting behavior change.

AI-Generated Video Library

Provides AI-generated, organization-specific awareness videos aligned to the customer's threat landscape and industry, with quizzes to validate understanding and support compliance needs.

Phishing Risk Dashboard

Delivers a company-wide phishing risk score, per-user scores, risk distribution, and 12-month trends against global benchmarks so leaders can identify high-risk groups and track improvement.

Executive Dashboard & Reporting

Combines an in-product Executive Dashboard with downloadable multi-tab CSV workbooks surfacing repeat failures, top reporters, completion trends, and department/manager/office performance.

AI-Driven Program Management

Automates the full lifecycle by generating simulations and video content, scheduling, coaching, and dynamically measuring human risk, continuously adapting so teams can focus on strategy.

Trains on Real Attacks, Not Hypotheticals

Traditional SAT trains people on hypothetical threats. AI Phishing Coach trains them on the real attacks Abnormal is stopping in their inbox, built from credential theft, BEC, and VEC tactics seen in the customer's own environment.

Growth, Not Gotchas

Simulations are safely defanged and paired with empathetic, just-in-time coaching that explains what happened and how to respond next time. Risk scores are framed as awareness indicators, not performance reviews.

The Program Runs Itself

AI selects simulations, schedules campaigns, generates video content, and handles follow-up. Security teams steer the program through dashboards and reports instead of building and running it manually, freeing time for strategic work.

Over 25% of the Fortune 500 Trust Abnormal AI to Make Automated, Critical Security Decisions

CVS Health
PepsiCo
Marriott
Hasbro
Lowe's
Liberty Mutual
Hitachi Energy
Unilever
Valvoline
Nestlé
Chipotle
Bristol Myers Squibb
Xerox
Texas

FAQ

See Training That Actually Works

Watch AI Phishing Coach turn real attacks into personalized training.